We read Apple's secret Genius Training Manual from cover to cover. The Genius Training Student Workbook we received is the company's most up to date, we're told, and runs a bizarre gamut of Aug 30, 2012 The secret's out.
Apple's confidential employee training manual has been revealed to the masses. The latest Genius Training Student Workbook for Apple sales staff landed in The Genius Training Student Workbook we received is the companys most up to date, were told, and runs a bizarre gamut of Apple Dos and Donts, down to specific words youre not allowed Looking for how to download Apple Genius Training Student Workbook?
Apples secret Genius Training student workbook has just been leaked into the internet which teaches Apples employees how to be a genius, and Gizmodo received a copy of it. If you are looking for downloaded or pdf version of the Apples secret Genius training manual then chances is you wont be able to find one. Sep 07, 2012 No, Apple Genius Training Student Workbook download available yet. See below for some of the leaked photos and contents of it. Gizmodo only showed some snippets of the leaked Apple Genius training student workbook, which includes a gamut of Apple Dos and Dont, specific words that you are not allowed to use, and some lessons on how to Genius Training Student Workbook The Genius Training Student Workbook is Apple 's employee training manual for Apple Store techsupport employees, called Geniuses.
[8 The manual features various marketing techniques revolving around the end goal of selling merchandise. From Gizmodo: The point of this bootcamp is to fill you up with Genius Actions and Characteristics, David Pescovitz 9: 43 am Tue Aug 28, 2012 Apple's" secret" Genius training manual Aug 28, 2012 On Tuesday, Gizmodo made that possibility considerably easier when it published leaked portions of Apple's" Genius Training Student Workbook, " a manual that teaches, in The Apple Genius Training Manual explains that empathy is not Sympathy, which is the ability to feel sorry for someone.
Empathy is a mature and professional response to a customers issue; sympathy, on the other hand, is reactionary.